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Frequently Asked Questions
Purchase Information
We accept major credit/debit cards, namely MasterCard, Visa, Amex.
Yes, we do ship internationally. The shipping fee will be calculated at the check out page. If you do have any further enquiries on shipping to your country, you may email us at orders@theshirtbar.co and we will assist you accordingly.
Once your order has been dispatched, you will receive an email to notify you of your order details and that your order has been shipped. Using your Order ID and Email Address you used for billing, you will be able to Track Your Order with us.
Please refer to our Delivery & Shipping page for more information.
You may change your delivery address if your order has not yet been shipped. Unfortunately, once your order has been shipped, it will be delivered to the address given by you. Please feel free to contact us at orders@theshirtbar.co if you need any further assistance.
You will receive an email from us to notify you that your order has been dispatched. You may also track the status of your order using our “Track Orders” function. Should you need any personal assistance, please feel free to email us at orders@theshirtbar.co with your Name, your Email Address on record and your Order ID.
Unfortunately, as our physical boutiques might not have the same management as this online bar, please perform your exchanges online so that we are better able to serve you. Please visit our Exchanges and Refunds page to discover how easy it is to do a return with us.
We are pleased to inform you that you have 30 days from the shipped-out date to do any returns with us. Please feel free to contact us at orders@theshirtbar.co with your Name, your Email Address on record, and your Order ID for any inquiries and we will get back to you as soon as we can.
Easy! Please visit this link for full details.
We apologise, The Shirt Bar Online do not accept boutique gift vouchers as a method of payment. Our Boutique gift vouchers are redeemable at our boutiques only. They are not accepted at our concessionaires or through other third-party retailers. We look forward to meeting you in person at one of our boutiques to offer you an enjoyable shopping experience with us.
We apologise that this option is still brewing, it is not available at the moment. We will add it onto our menu soon.
Product Information
Not to worry, our size guides are also conveniently located on every product details page. For more information, you can take a look of our fit guides.
Slim/Tailored Fit is slimmer than Modern/Classic Fit. Slim/Tailored Fit is our most fitted shirt while our Modern/Classic Fit is more generously cut in most areas with a slight taper. Custom/Relaxed Fit is a fit that is in-between, not too fitted or too loose but comfortable and sharp-looking.
FABRIC CARE & SUSTAINABILITY
Yes — Eco-ol Bamboo is exceptionally soft, breathable, and naturally wrinkle-resistant, with anti-UV, anti-odour, and anti-bacterial properties built in. It's especially well-suited to Singapore's warm, humid climate, keeping you comfortable through a full day of wear.
No — bamboo fibres have natural anti-bacterial properties that help resist odour build-up, so you stay fresher for longer compared to standard cotton.
Not at all — bamboo fabric is known for its exceptionally soft, smooth feel against skin, making it one of the more comfortable fabric choices for all-day wear.
Both fabrics are naturally wrinkle-resistant, so ironing isn't usually necessary. If you prefer a crisper finish, iron on low heat only — avoid high heat, which can affect the fabric.
Our Everyday Armour collection is crafted from wrinkle-resistant cotton, designed to stay sharp through the day without a touch-up iron. Our Eco-ol Bamboo and TENCEL™ pieces are also naturally wrinkle-resistant.
Both are natural, sustainably-sourced fabrics. Bamboo is exceptionally soft and breathable, ideal for everyday wear and long days where comfort comes first. TENCEL™ has a smoother, more refined finish with excellent moisture control — a slightly more polished option that still stays cool in warm conditions. Both are comfortable for all-day wear.
Yes — many of our fabrics, including Eco-ol Bamboo, are OEKO-TEX® Standard 100 certified, meaning they've been tested and proven free from harmful substances. That makes them safe for your skin and health, as well as kinder to the planet.
Bamboo requires a fraction of the water and zero pesticides compared to conventional cotton farming, making it one of the more sustainable fabric choices available in menswear today.
Yes. We're a slow fashion brand — we design fewer, better pieces using OEKO-TEX® certified, low-impact materials, working with ethical partners who uphold fair labour standards. Our focus on durability and timeless design means you can buy better and wear your clothes longer, rather than chasing trends.
No. We're considered a slow fashion brand — we design timeless pieces that don't go out of style, helping reduce over-consumption while improving long-term wearability.
Yes. Our materials are OEKO-TEX® Standard 100 certified, and The Shirt Bar has been recognised by Hey Social Good as a Verified Sustainable Brand. We work with trusted partners who hold us accountable to reducing our environmental footprint.
Anti-UV finishes help reduce sun exposure to your skin, while anti-bacterial properties help minimise odour-causing bacteria — keeping you fresher and more protected throughout the day.
Customer Information
You may subscribe to our mailing list at the bottom of our homepage to sign up for our newsletters and we will be sure to invite you to the bar for our happy hour promotions.
The Shirt Bar is always happy to hear from you on what we have done well and what we can improve on. Please let us know what you think using this link.
Merchant Information
We know our team is the key to our success. If you would like to join us and make a difference, please send us your resume/CV to talent@theshirtbar.co indicating the role you would like to apply for.
We are always happy to hear from new business partners who have what it takes to join us on our journeys. To continue exploring, please get in touch with us at wecare@theshirtbar.co.

