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Frequently Asked Questions
Purchase Information
We accept major credit/debit cards, namely MasterCard, Visa, Amex
Yes, we do ship internationally. The shipping fee will be calculated at the check out page. If you do have any further enquiries on shipping to your country, you may email us atorders@theshirtbar.coand we will assist you accordingly.
Once your order has been dispatched, you will receive an email to notify you of your order details and that your order has been shipped. Using your Order ID & Email Address you used for billing, you will be able to Track Your Order with us
Please refer to our Delivery & Shipping page for more information.
You may change your delivery address if your order has not yet been shipped. Unfortunately, once your order has been shipped, it will be delivered to the address given by you. Please feel free to contact us at orders@theshirtbar.co if you need any further assistance.
You will receive an email from us to notify you that your order has been dispatched. You may also track the status of your order using our “Track Orders” function. Should you need any personal assistance, please feel free to email us at orders@theshirtbar.co with your Name, your Email Address on record and your Order ID.
Unfortunately, as our physical boutiques might not have the same management as this online bar, please perform your exchanges online so that we are better able to serve you. Please visit our Returns and Exchanges page to discover how easy it is to do a return with us.
We are pleased to inform you that you have 30 days from the shipped-out date to do any returns with us. Please feel free to contact us at orders@theshirtbar,co with your Name, your Email Address on record, and your Order ID for any inquiries and we will get back to you as soon as we can.
Easy! Please visit this link for full details.
We apologise, The Shirt Bar Online do not accept boutique gift vouchers as a method of payment. Our Boutique gift vouchers are redeemable at our boutiques only. They are not accepted at our concessionaires or through other third-party retailers. We look forward to meeting you in person at one of our boutiques to offer you an enjoyable shopping experience with us.
We apologise that this option is still brewing, it is not available at the moment. We will add it onto our menu soon.
Product Information
Not to worry, our size guides are also conveniently located on every product details page.
Slim/Tailored Fit is slimmer than Modern/Classic Fit. Slim/Tailored Fit is our most fitted shirt while our Modern/Classic Fit is more generously cut in most areas with a slight taper. Custom/Relaxed Fit is a fit that is in-between, not too fitted or too loose but comfortable and sharp-looking.
Customer Information
You may subscribe to our mailing list at the bottom of our homepage to sign up for our newsletters and we will be sure to invite you to the bar for our happy hour promotions.
The Shirt Bar is always happy to hear from you on what we have done well and what we can improve on. Please let us know what you think using this link.
Merchant Information
We know our team is the key to our success. If you would like to join us and make a difference, please send us your resume/CV to talent@theshirtbar.co indicating the role you would like to apply for.
We are always happy to hear from new business partners who have what it takes to join us on our journeys. To continue exploring, please get in touch with us at wecare@theshirtbar.co.